Welcome to APU from the IT Team! Our goal is to provide the APU Community with the best technology experience possible. Here is a list of items that may be helpful as you begin your role here at APU. This Guide is useful for Faculty/Staff/Adjuncts that just want to make sure they have all the links and forms they might need!

Important Forms

• Computer Request Form (Full Time Employee)
• Dialpad Request Form (Full Time Employee)​​​​​​​
• Equipment Request Form​​​​​​​
• PeopleSoft Request Form​​​​​​​
• Additional Forms

Important Websites

• home.apu.edu (Our University Portal/Dashboard)

  • Click “Sign In”

  • Login with your APU NetID & Password

    • If you have not gotten an email to set/reset a password, please email support@apu.edu and provide your 9-digit APU ID number (Provided by HR)

  • Once you are logged in, you will be able to:

    • Update Contact Info

    • Access Gmail & Canvas

    • Submit a Work Order

• hrtotalaccess.apu.edu (Tons of Resources for Employees)

  • Here you are able to:

    • Search for Employees

    • Find Employee’s Extensions

    • Find Links & Forms

    • View Policies & Find Other Resources Provided by HR

• timekeeping.apu.edu (Timecards)

  • Also known as “Kronos”

  • Email timekeeping@apu.edu with Timecard questions or for additional support!

FAQ’s

• How Do You Connect to APU Wifi?

• What is Cougar Lock?

• Downloads

  • Fortinet VPN (Working Remote)

  • Microsoft Applications are only available on APU-Issued Computers (Not for personal devices)

  • SPSS
     

• Facilities Key Requests (Please ask your supervisor as this may not be necessary)

• APU Mobile Features:

  • News

  • Campus Map

  • Virtual ID Card

  • Trolley Tracker

  • Campus Dining

  • Course Catalog

For Full Time & Adjunct Faculty

Canvas is APU’s official learning management system (LMS). See below for some helpful links to get you started!

• Canvas: Beginning and End of Course Checklists

• APU Canvas Articles

• Publishing Your Course

• Classroom Technology Guides

If you have any Canvas questions, feel free to email canvas@apu.edu for additional support!

How to Reach the IT Support Center!

Phone: (626) 815-5050

• Live Phone Support 24/7

• Please note that certain times are handled by a third party service

Email: support@apu.edu

Website: support.apu.edu

• Helpful Articles & Guides

In Person: 

• Please email us at support@apu.edu for our current hours as it may vary from Semester to Semester

  • Typically we are open from 8am-5pm for Walk Ins

• We are located on East Campus in Building 5 near Faculty Parking Lot C

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