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Home > IT Support Center > Community Resources > How to Update Your Contact Information for APU's Emergency Notification System (Everbridge)
How to Update Your Contact Information for APU's Emergency Notification System (Everbridge)
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Why am I getting alerts?

For your safety, APU employs a mass notification system called Everbridge. In the event of a major incident on our campus, the notification system will contact faculty, staff and students via their personal cell phone number and email with notifications, instructions, updates and resolutions.

 

How can can my contact information?

APU Faculty and Staff can update their cell phone or text message numbers by completing the Address and Phone Number Change Request Form.

 

Students can update their personal contact information at home.apu.edu.

 

 

Where can I update the order in which Everbridge contacts me?

Notification System alert preference order can be updated on the APU Emergency Notification System website.

 

Use the blue Sign in with SSO credentials button to be redirected to the Central Authentication Service (CAS) login page to use your APU NetID and password to sign in.

 

 

You will be redirected to the CAS login page.

 

Your profile will appear, click on the My Profile (Edit) link.

 

Change the priority of contact method under the Contact Information section by arranging how you want to be notified. The first contact method listed will be the primary notification channel but the system will send out messages to the other two at a reduced frequency. If you have installed the Everbridge Mobile App, you can also opt to receive push notifications from that app at a higher frequency than other methods.

 

 

Be sure to save any changes you make before logging off of the system.

 

 

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